As we’ve been tracking the development of intelligent communication technologies in our recent editions, augmented and automated writing systems have been the most intriguing innovation of them all. ChatGPT received most of the attention when OpenAI unleashed it on a mostly unsuspecting world last fall, but several hundred companies are now developing tools that promise […]
Category Archives: Business Communication
30 Ways the Business Communication Course Can Help Your Students
This list has been one of the most popular posts we have ever published. Since we just updated and expanded the list, we thought this would be a great time to repost it. We like to think there is no other college course that offers as many personal and professional benefits as a well-rounded business […]
Back to Basics: Understanding What Employers Expect from You
This is the third post in a new series in which we revisit the fundamentals of business communication, from what it means and why it matters to tips and techniques for success. We’ll present the information in ways that you can share directly with your students, and we hope this information will enhance your lectures […]
Back to Basics: What Makes Business Communication Effective?
This is the second post in a new series in which we revisit the fundamentals of business communication, from what it means and why it matters to tips and techniques for success. We’ll present the information in ways that you can share directly with your students, and we hope this information will enhance your lectures […]
Back to Basics: Why Business Communication Matters
This is the first post in a new series in which we will revisit the fundamentals of business communication, from what it means and why it matters to tips and techniques for success. We’ll present the information in ways that you can share directly with your students, and we hope this information will enhance your […]
Encouraging Students to Apply Their Skills Now: Making Difficult Requests
Just as they will be on the job, most of the requests students need to make in their academic and personal lives are fairly routine and can be accomplished using the techniques for routine requests they learn in this course. However, we all face situations from time to time where we need to make a […]
The Emoji Question: Overcoming the Limitations of Lean Media
You know this situation well: You’re about to send a message via email or some form of text-based communication, but you’re worried that the right tone won’t come across. What if you’re trying to be humorously sarcastic, but the recipient thinks you’re being serious? Or what if you are trying to be friendly and sympathetic, […]