Here is the fifth video in our new series that addresses a variety of specific communication challenges and offers practical advice that students can apply now in their coursework and take with them on the job.
This video helps students adapt their behavior to the five zones of professional etiquette: in the workplace, online, on the phone, in social settings, and while using mobile devices.
Instructor version (concludes with information about the Bovée & Thill business communication series, including links to order examination copies)
Student version (identical to the instructor version, except for the textbook information)
