Category Archives: Teaching Social Media Skills

Dr. Holly Littlefield’s Epic Collection of Social Media Failures

If you were fortunate enough to attend Holly Littlefield's presentation at the ABC convention in Seattle this past week, you were treated to an entertaining and highly instructive selection of social media failures. Her talk, "Audience, Brand, Channel: Using Social Media Cases to Teach Communications Concepts," offered a taste of everything from cringe-worthy image choices […]

Will Today’s Students Push More Companies to Embrace Social Learning?

Via newsgroups, bulletin boards, and other information-sharing platforms, learning in various forms was one of the earliest social uses of digital networking. Moving into the Internet, World Wide Web, and social media eras, the opportunities to teach and learn online expanded beyond what even an optimistic dreamer might’ve envisioned decades ago. From informal crowdsourcing of […]

Multi-Stage Messages: Another Intriguing Challenge of New Media

One of the more intriguing challenges/opportunities created by the array of new media choices is the concept of the multi-stage or multi-platform message, in which the delivery of a message starts on one platform and moves to additional platforms in order to give readers the complete message. For example, you can use Twitter to grab […]

Twitter Exercise to Help Students Grasp the Value of Their Business Communication Course

This Twitter exercise can help students students grasp the value of the communication course and practice writing tight, focused messages at the same time. Have them write four messages of no more than 140 characters each to persuade other college students to take the business communication course. They should think of the first message as […]

Managing Communication in a Social Media Environment

Social media offer many compelling benefits, but managing business communication in this rapidly changing environment is not a simple task, for a number of reasons: The communication effort is more complex, with more internal and external channels to staff and monitor. Managers need to make sure that outgoing messages are consistent, that incoming messages are […]

Using Twitter to Teach Message Organization, Composition, and Revision

Twitter offers some interesting possibilities for teaching business writing skills. The 140-character limit forces writers to distill their messages to the essentials, and planning a multi-tweet message can expand this practice in clarity by encouraging writers to think through a unified sequence of points that support a primary headline tweet. Presentation expert Cliff Atkinson suggested […]

New Ways of Working, New Ways of Writing

[UPDATE: A video that discusses these nine modes and shows numerous examples is now available on the Bovee-Thill YouTube channel.] As businesses continue to adopt new media choices, the writer’s task is becoming more diverse and more demanding. In the old days, few businesspeople outside an advertising agency ever faced the challenge of writing headlines […]