The process of planning, composing, and completing business messages is fundamental to effective communication in the workplace. With artificial intelligence (AI) transforming how these tasks are approached, it’s critical that business communication textbooks keep up with modern tools and techniques. This quiz is designed to help you evaluate whether your current textbook adequately covers […]
Author Archives: Court Bovee
The AI Revolution Demands a Curriculum Update: Choose Business Communication Today, 16th Edition, to Equip Your Students with the Skills They Need Now
The rapid advancements in artificial intelligence, digital communication platforms, and evolving workplace dynamics have transformed the way businesses operate and communicate. To prepare students for success in this fast-paced environment, business communication curricula must keep pace with these changes. Business Communication Today, 16th Edition, stands at the forefront of this revolution, offering a forward-thinking, comprehensive […]
An Instructor Quiz on AI’s Role in the Foundations Business Communication: Professionalism, Collaboration, and Navigating a Diverse, Global Marketplace
Artificial intelligence (AI) is revolutionizing professional communication, from team collaboration to cross-cultural messaging. To ensure students are prepared for the rapidly evolving workplace, it’s critical for business communication textbooks to comprehensively address AI’s transformative role. This quiz helps you evaluate whether your current textbook covers the essential AI-driven tools and strategies students need to […]
Teach Your Students How to Craft Effective AI Prompts—an Essential Skill in a Modern Business Communication Course
AI Prompt Writing Becomes Crucial Skill in Modern Business Communication Education In today's rapidly evolving business landscape, the intersection of artificial intelligence and communication has created a new imperative for business education. As organizations increasingly integrate AI tools into their daily operations, the ability to communicate effectively with these systems has become as crucial […]
Design for All: How Canva Changed the Face of Digital Communication
From a student's frustration with complex design software emerged one of technology's most transformative success stories. Melanie Perkins, while teaching graphic design at university in Perth, Australia, observed her students spending entire semesters just learning where buttons were located in professional design programs. This pain point sparked a revolutionary idea: what if design could be […]
20 Failures in Business Communication and Lessons Learned: Effective Methods of Teaching Business Communication
This resource outlines key examples of real-world business communication failures, from public relations disasters to internal miscommunications, and provides in-depth lessons learned from each scenario. It also offers classroom discussion points to help students analyze what went wrong, explore alternative strategies, and apply these insights to future business communication practices. 1. United Airlines' Response […]
Breaking the Mold: 10 Unconventional Techniques for Teaching Business Communication
Traditional business communication instruction often relies on structured lectures and assignments. However, today's dynamic business landscape demands adaptable and creative communicators. This article presents ten unconventional strategies to inject fresh energy and real-world relevance into your business communication curriculum, fostering a deeper understanding and practical application of key skills. 1. Improvisation: The Art of […]
Teaching AI Fundamentals: What Students Need to Learn Starting on Day One
Written by Courtland Bovee and John Thill As artificial intelligence becomes increasingly central to business communication, instructors must help students develop AI literacy from the very start of their courses. Here's what students need to understand about AI in their first week of class to lay the foundation for successful learning and professional development. […]
The Mystery of Resilient Corporate Apologies: Solving the Hidden Keys to Restoring Brand Trust
When Southwest Airlines' empire crumbled during the 2022 holiday season, leaving millions stranded, a peculiar pattern emerged in their response—one that would expose a hidden truth about modern corporate crisis management. What dark art transforms devastating corporate disasters into unlikely triumphs? Why do some company apologies heal wounds while others deepen them? Through a labyrinth […]
The Empathy Lens: Understanding Emotional and Psychological Drivers in Teaching Business Communication
In the realm of business education, teaching effective communication skills is paramount. However, the success of this endeavor hinges not just on the content delivered, but on understanding and addressing the emotional and psychological factors that influence student learning and engagement. This article explores six key drivers that shape students' experiences in business communication courses […]