As we navigate the rapidly evolving landscape of business communication in 2024, it is crucial for instructors to stay informed about the latest advancements in artificial intelligence (AI) and its impact on the field. AI has become an integral part of modern business practices, revolutionizing the way companies interact with customers, streamline operations, and make […]
Category Archives: Artificial Intelligence
Intelligent Communication Technology: The Ethics of Artificial Intelligence
As one of the most powerful technologies ever developed, artificial intelligence (AI) is already influencing human life in multiple ways and promises to do so even more in the future. AI is now used in a variety of business communication applications, from message testing to employee recruiting and evaluation. Although many of these developments are […]
Intelligent Communication Technology: Finding Meaning in Text Mining
You’ve probably experienced both these frustrations with search engines: You’re not quite sure which terms to use, so you poke around hoping you’ll find something relevant, or you get lots of irrelevant results that happen to include your search terms but have nothing to do with what you are looking for. Text mining, also known […]
The Next Wave of Innovation in Business Communication
The last few decades have been marked by waves of technology-driven innovation in business communication, starting with digital’s disruption of print communication, then social media giving a voice to everyone in the marketplace, followed by the way mobile is freeing communicators from their desks. We’re well into the next wave, and this one could be […]