Category Archives: Teaching Social Media Skills

The Dolly Effect: Revolutionizing Business Communication Through Authenticity and Strategy

Dolly Parton, an Iconic Figure in American Culture Dolly Parton exemplifies the pinnacle of strategic communication in the business world. Her multifaceted career spans music, entertainment, entrepreneurship, and philanthropy, offering a rich tapestry of lessons for business communication professionals and students alike. This comprehensive case study delves into Parton's communication strategies, exploring how her approach […]

Taylor Swift: A Masterclass in Business Communication and Strategy

Taylor Swift, one of the most influential artists of our time, is not just a musical icon but also a savvy businesswoman. Her ability to navigate the complex world of business communication has played a crucial role in her success. From leveraging social media to masterful brand management, Swift's approach to business offers valuable lessons […]

Media Skills: Five Tips for Using Communication Technology Effectively in Business Communication

This is the fifth post in a new series in which we explore a variety of essential skills for using digital, social, and visual media. We’ll present the information in ways that you can share directly with your students, and we hope this information will enhance your lectures and class discussions. Technology brings a wide […]

Media Skills: The Email Subject Line: Persuading People to Open Your Messages

This is the third post in a new series in which we explore a variety of essential skills for using digital, social, and visual media. We’ll present the information in ways that you can share directly with your students, and we hope this information will enhance your lectures and class discussions. The email subject line may […]

Dr. Holly Littlefield’s Epic Collection of Social Media Failures

If you were fortunate enough to attend Holly Littlefield's presentation at the ABC convention in Seattle this past week, you were treated to an entertaining and highly instructive selection of social media failures. Her talk, "Audience, Brand, Channel: Using Social Media Cases to Teach Communications Concepts," offered a taste of everything from cringe-worthy image choices […]

Multi-Stage Messages: Another Intriguing Challenge of New Media

One of the more intriguing challenges/opportunities created by the array of new media choices is the concept of the multi-stage or multi-platform message, in which the delivery of a message starts on one platform and moves to additional platforms in order to give readers the complete message. For example, you can use Twitter to grab […]