Breaking the Mold: 10 Unconventional Techniques for Teaching Business Communication

Innovative teaching strategies enhance students’ business communication skills.

Traditional business communication instruction often relies on structured lectures and assignments. However, today's dynamic business landscape demands adaptable and creative communicators. This article presents ten unconventional strategies to inject fresh energy and real-world relevance into your business communication curriculum, fostering a deeper understanding and practical application of key skills.

 

1. Improvisation: The Art of Thinking on Your Feet
 

1. Why it's overlooked: Improvisation is often associated with acting rather than business education.

 

2. Effectiveness: Improv exercises train students to think critically, adapt to unexpected situations, and communicate confidently – all crucial skills in fast-paced business environments.

 

3. Academic Example: Stanford's Graduate School of Business utilizes improvisation to enhance verbal communication and public speaking confidence.

 

4. Real-World Example: Companies like Google and Amazon use improvisation training to enhance their employees' communication skills and foster a culture of innovation.

 

5. How to apply: Integrate improv activities into your classroom, such as pitching products under time constraints or handling spontaneous questions in simulated business scenarios.

 

6. Digital Tool: Utilize online platforms like Improv Comedy Clubs or Virtual Improv to provide students with opportunities to practice improvisation in a virtual setting.

 

7. Assessment Method: Use a rubric to assess student performance in improvisation exercises, evaluating their ability to think critically, adapt to unexpected situations, and communicate confidently.

 

8. Student Reflection: Have students reflect on their own improvisation experiences, identifying areas for improvement and setting goals for developing their communication skills.

 

2. Virtual Reality: Immersing Students in Public Speaking Confidence
 

1. Why it's overlooked: VR is often seen as high-tech and expensive.

 

2. Effectiveness: VR offers a safe, immersive environment to practice public speaking, mitigating anxiety and gradually improving performance.

 

3. Academic Example: The University of Queensland uses VR simulations to practice speeches, leading to demonstrable confidence gains.

 

4. Real-World Example: Companies like Walmart and IBM use VR training to enhance employee communication skills and prepare them for high-pressure situations.

 

5. How to apply: Utilize VR for public speaking exercises or simulate similar experiences through video recording and virtual feedback.

 

6. Digital Tool: Explore VR platforms like Oculus or Vive to create immersive public speaking experiences.

 

7. Assessment Method: Use a self-assessment rubric to evaluate student confidence and improvement in public speaking.

 

8. Student Reflection: Encourage students to journal about their VR public speaking experiences, noting improvements and areas for further development.

 

3. Learning from Influencers: Building Authentic Communication Strategies
 

1. Why it's overlooked: Social media influencers are often dismissed as irrelevant to formal business communication.

 

2. Effectiveness: Influencers excel at crafting authentic, engaging messages that resonate with audiences. Students can learn personal branding, storytelling, and effective communication strategies from analyzing their work.

 

3. Academic Example: Students at the University of Southern California analyze influencer strategies to understand how to build trust and engagement for professional purposes.

 

4. Real-World Example: Companies like Nike and Coca-Cola partner with influencers to create engaging brand content and reach new audiences.

 

5. How to apply: Have students study influencers across various platforms and adapt their communication techniques to professional settings, such as LinkedIn or business branding.

 

6. Digital Tool: Utilize social media analytics tools like Hootsuite or Sprout Social to analyze influencer strategies and track engagement metrics.

 

7. Assessment Method: Use a case study approach to evaluate student understanding of influencer communication strategies and their application to business settings.

 

8. Student Reflection: Ask students to create a personal branding strategy inspired by influencer techniques, reflecting on how these skills translate to professional communication.

 

4. Peer-Led Learning: Collaborative Mastery of Communication Concepts
 

1. Why it's overlooked: It's often assumed students lack expertise to teach complex concepts.

 

2. Effectiveness: Peer-led learning fosters collaboration, active engagement, and deeper understanding. Students tend to explain concepts in more relatable ways than instructors.

 

3. Academic Example: Penn State utilizes peer-led workshops to enhance mastery of negotiation and conflict resolution concepts.

 

4. Real-World Example: Companies like Google and Microsoft use peer-led training programs to develop employee skills and foster a culture of collaboration.

 

5. How to apply: Assign students to lead interactive lessons on communication strategies like persuasive writing or crisis communication using engaging methods such as role-playing.

 

6. Digital Tool: Utilize online collaboration platforms like Slack or Trello to facilitate peer-led learning and feedback.

 

7. Assessment Method: Use a peer evaluation rubric to assess student performance in leading workshops and providing feedback.

 

8. Student Reflection: Have students write a reflection paper on their experience as both a peer teacher and learner, discussing insights gained and skills developed.

 

5. Podcasts: Mastering Listening and Verbal Communication Skills
 

1. Why it's overlooked: Podcasts are often perceived as passive learning tools.

 

2. Effectiveness: Listening to podcasts improves communication analysis skills, while creating them enhances verbal communication, message crafting, and clarity.

 

3. Academic Example: Students at the University of Minnesota create business communication podcasts, sharpening their verbal and listening skills.

 

4. Real-World Example: Companies like GE and IBM use podcasts to communicate with employees, customers, and stakeholders.

 

5. How to apply: Assign students to create or critically analyze podcasts, focusing on communication strategies and the effectiveness of the message.

 

6. Digital Tool: Utilize podcasting platforms like Anchor or Buzzsprout to create and distribute student podcasts.

 

7. Assessment Method: Use a rubric to evaluate student podcasting skills, including content, delivery, and production quality.

 

8. Student Reflection: Have students maintain a listening log, reflecting on communication techniques observed in professional podcasts and how they can apply these in their own work.

 

6. Embracing Failure: Iterative Communication for Continuous Improvement
 

1. Why it's overlooked: Traditional teaching emphasizes getting it right the first time.

 

2. Effectiveness: Encouraging failure fosters resilience and teaches students that communication is an evolving process.

 

3. Academic Example: Babson College encourages students to experiment with different styles, refining messaging through feedback and iteration.

 

4. Real-World Example: Companies like Amazon and Google emphasize experimentation and learning from failure in their innovation processes.

 

5. How to apply: Allow students to submit multiple drafts, fostering a growth mindset and improving overall communication competence.

 

6. Digital Tool: Utilize online feedback tools like Feedback Studio or Peergrade to facilitate iterative feedback and revision.

 

7. Assessment Method: Use a self-assessment rubric to evaluate student progress and reflection on their communication skills.

 

8. Student Reflection: Encourage students to keep a failure journal, documenting communication challenges, lessons learned, and strategies for improvement.

 

7. Reverse Engineering Viral Content: Crafting Compelling Messages
 

1. Why it's overlooked: Viral content is often seen as trivial or unprofessional.

 

2. Effectiveness: Analyzing why content goes viral helps students craft messages that capture attention, engage audiences, and achieve desired outcomes.

 

3. Academic Example: The University of Texas has students analyze viral campaigns from companies like Nike and apply those techniques to their own business communication projects.

 

4. Real-World Example: Companies like Coca-Cola and Dove create viral content to engage audiences and build brand awareness.

 

Coca Cola's "Together for a Greener Tomorrow" campaign

Coca-Cola's "Together for a Greener Tomorrow" campaign: Partnering with environmental organizations to promote recycling and sustainability. This viral initiative engages audiences, builds brand awareness, and attracts socially-conscious consumers by showcasing Coca-Cola's commitment to positive environmental impact.

5. How to apply: Have students study viral content across various platforms and apply its strategies to create compelling business presentations and marketing materials.

 

6. Digital Tool: Utilize social media analytics tools like Hootsuite or Sprout Social to analyze viral content and track engagement metrics.

 

7. Assessment Method: Use a case study approach to evaluate student understanding of viral content strategies and their application to business settings.

 

8. Student Reflection: Ask students to create a viral potential checklist for business communications, reflecting on how these principles can be applied ethically and effectively in professional contexts.

 

8. Silent Meetings: Heightening Awareness of Nonverbal Communication
 

1. Why it's overlooked: Silent meetings may seem impractical, as nonverbal communication is often viewed as secondary.

 

2. Effectiveness: Silent meetings force participants to rely on nonverbal cues, improving their awareness of body language and facial expressions, which are crucial for effective communication.

 

3. Academic Example: Boston University students participate in silent meetings to heighten their awareness of nonverbal communication.

 

4. Real-World Example: Companies like Pixar and Google use silent meetings to foster creativity and improve communication among team members.

 

5. How to apply: Conduct silent meetings or role-play business scenarios using only nonverbal cues to develop awareness of nonverbal communication.

 

6. Digital Tool: Utilize video conferencing tools like Zoom or Skype to conduct silent meetings and facilitate nonverbal communication.

 

7. Assessment Method: Use a self-assessment rubric to evaluate student awareness of nonverbal communication and its impact on business interactions.

 

8. Student Reflection: Have students create a nonverbal communication guide, reflecting on the silent meeting experience and how it enhances their overall communication skills.

 

9. Data Visualization: Communicating Complex Information Effectively
 

1. Why it's overlooked: Data visualization is often considered a technical skill, not a communication competency.

 

2. Effectiveness: Data visualization empowers students to present complex information clearly and persuasively, using visual tools to enhance understanding.

 

3. Academic Example: NYU students use Tableau to turn raw data into compelling narratives, improving their ability to communicate data-driven arguments.

 

4. Real-World Example: Companies like GE and IBM use data visualization to communicate complex data insights to stakeholders.

 

5. How to apply: Have students create infographics using tools like Excel or Tableau to convey complex data effectively in presentations and reports.

 

6. Digital Tool: Utilize data visualization platforms like Tableau or Power BI to create interactive and dynamic visualizations.

 

7. Assessment Method: Use a rubric to evaluate student data visualization skills, including clarity, accuracy, and persuasiveness.

 

8. Student Reflection: Ask students to maintain a visualization journal, documenting their process of transforming raw data into visually compelling stories and reflecting on the communication challenges overcome.

 

10. Crowd-Sourced Editing: Collaborative Feedback for Business Writing Excellence
 

1. Why it's overlooked: Crowdsourcing is often seen as unreliable.

 

2. Effectiveness: Crowd-sourced editing fosters collaboration and helps students receive diverse feedback, improving their writing clarity, structure, and overall communication skills.

 

3. Academic Example: The University of Michigan uses peer-review systems where students refine business proposals through feedback on shared platforms like Google Docs.

 

4. Real-World Example: Companies like Wikipedia and Linux use crowdsourcing to create and refine content.

 

5. How to apply: Create a peer-review system where students provide actionable feedback on each other's drafts through collaborative platforms.

 

6. Digital Tool: Utilize online collaboration platforms like Slack or Trello to facilitate peer review and feedback.

 

7. Assessment Method: Use a peer evaluation rubric to assess student performance in providing and receiving feedback.

 

8. Student Reflection: Have students write a reflection essay on how crowd-sourced feedback has improved their writing and how they can apply this collaborative approach in their future professional communications.

 

By incorporating these unconventional strategies into your business communication curriculum, you can create a more engaging, relevant, and effective learning experience for your students. Remember to provide opportunities for student reflection, self-assessment, and feedback to ensure that these strategies have a lasting impact on their communication skills.


Excellence in Business Communication

Innovative Teaching Made Easy with Excellence in Business Communication

Excellence in Business Communication is the ideal textbook for instructors looking to implement any of the techniques discussed in “Breaking the Mold: 10 Unconventional Techniques for Teaching Business Communication” because it seamlessly integrates both traditional and innovative approaches that align with these unconventional strategies. Here's why:

 

1. Support for Critical Thinking and Adaptation (Improv & Iterative Communication)

The textbook emphasizes real-world business scenarios and role-playing exercises, which train students to think critically and adapt to fast-changing business environments—key goals of improvisation and fostering resilience through failure. The interactive exercises in Excellence in Business Communication mirror improv's focus on quick thinking, and the feedback loops offered through case studies and writing assignments encourage continuous improvement, embracing failure as a learning tool.

 

2. Technological Integration (Virtual Reality & Data Visualization)

The textbook embraces modern business technologies like data visualization and multimedia communication, aligning with the article's suggestion of using tools such as VR and data visualization platforms. It guides students through creating clear, impactful visuals to communicate complex information effectively, a critical skill in today’s business environment.

 

3. Multimodal Learning (Podcasts & Silent Meetings):

The blend of text, video, case studies, and hands-on activities in Excellence in Business Communication supports multimodal learning, including auditory methods like podcasts. This parallels the article’s recommendation to use podcasts for mastering communication skills. Additionally, its emphasis on nonverbal communication connects to the concept of silent meetings, where students focus on the nuances of nonverbal cues.

 

4. Real-World Application (Learning from Influencers & Viral Content Analysis)

The textbook integrates examples of modern influencers, viral marketing campaigns, and personal branding exercises. This resonates with the article’s approach to analyzing how influencers craft authentic, engaging messages. By helping students apply those principles to professional business settings, it bridges the gap between digital marketing strategies and business communication fundamentals.

 

5. Collaborative Learning (Peer-Led Learning & Crowd-Sourced Editing)

The book supports peer-to-peer engagement through activities such as group projects and crowd-sourced editing, fostering a collaborative learning environment. These features encourage students to lead discussions, provide feedback, and engage in co-creating content—mirroring the article’s advocacy for peer-led learning and collaborative feedback systems.

 

6. Comprehensive Assessment Methods

Excellence in Business Communication offers detailed rubrics, reflective exercises, and case studies that align with the article's recommended assessment methods. By providing a clear structure for evaluating communication skills such as creativity, adaptability, and nonverbal communication, the textbook ensures students’ progress is measurable and aligned with modern educational standards.

In essence, Excellence in Business Communication is structured to provide a rich foundation for instructors who wish to blend traditional teaching methods with the innovative strategies outlined in the article. It equips students with the skills and tools necessary to thrive in a dynamic business world, making it the perfect companion for forward-thinking educators.